Which doesn’t mean you can’t get this working, understand, but it’s not exactly clear how because your devices won’t tell you! I feel like this is a pretty big, upsetting mistake on Apple’s part, especially considering how hard they’re pushing for everyone to turn on two-factor authentication. Annoying!Ī possible cause for this-and a particularly frustrating one-is that the user has enabled two-factor authentication for his Apple ID using an up-to-date device (one running at least El Capitan or iOS 9, as Apple points out here), leaving his older, less updated devices out in the cold. Or they’ll enter the password, it’ll seem to accept it, but then it’ll pop up the same dialog box again in five minutes or after a reboot. They’re seeing something like this:Īnd if they click “iCloud Preferences” on that box, it’ll take them to a place where they get stuck in a never-ending loop of typing in the right password. I’ve run across a recurring problem with clients in which older devices will ask for iCloud passwords over and over again, and the prompts won’t stop coming despite the user entering the correct one multiple times. Īnd keep up with all things Edison by following us on Twitter, Instagram, and TikTok.
Your address will have (or domain names.ĭownload Edison Mail on the iOS App Store, Mac App Store, and Android Play Store. You can verify your correct email address by visiting and check under ‘’REACHABLE AT” at the top of the page. It will have an (or domain name, and it could be something other than your Apple ID account name. IMPORTANT: App-specific passwords only work for the iCloud email address you’ve created for your AppleID.
Tap your Apple ID > Password & Security.Enable 2-factor authentication for your iCloud account:.Please follow the steps below to correct this issue: As of June 15th, 2017, Apple requires all third-party apps that access iCloud information to utilize app-specific passwords, this includes our Email app.
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